| Frequently
Asked Questions on the Bookbuild Sites |
|
| Q. |
I am having trouble logging in. |
| A. |
1) Check
that you have cookies enabled. You will not be able to access the site
if cookies are not turned on. |
| Q. |
What happens if I click the "Back" button from my browser? |
| A. |
You risk losing the work you have done to the book you are currently building. |
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|
| Q. |
I have plugged in my Search criteria, received results, and made some selections. Where do I go next? |
| A. |
That is up to you. Using the buttons on the left side of your screen, you can search for more material, add outside material (not available for lab programs), resequence your selections, or view your table of contents. |
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| Q. |
I have made some selections, now I would like to use the search button to find more material. Will I lose the material I have already selected? |
| A. |
No. Once you have made your initial selections, you can use the search button to search for more material without risk of losing anything you've included in your book thus far. |
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|
| Q. |
Is there a time limit on the site? |
| A. |
Yes, there is a two-hour time limit then your session will time out. To ensure that your work is not lost, it is recommended that you save a draft of your book along the way. |
| Q. |
When I "Confirm Book" am I obligated to order it? |
| A. |
No. We do not begin production on any book unless you place an order with your bookstore and your bookstore, in turn, places an order with us. |
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|
| Q. |
How do I save the book I am building so I can revise it at a later time? |
| A. |
Click the "View Table of Contents" button. There is a "Save Draft" option at the bottom of that screen. When you log back in to the site at a later time, select your draft and continue your book-building. |
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|
| Q. |
Why do I get a new ISBN or draft number every time I revise my order? |
| A. |
The "Revise Order" feature allows users to build a new book based on a book or draft they have previously built. As a result, the system must issue a new ISBN in order to prevent overriding the content of the base book. |
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| Q. |
Will I have to re-enter my professional information every time I go through the bookbuild process? |
| A. |
No. The system retains all your professional information once it is entered. However, you can update your information at any time. |