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Pearson: A True Educational Partner
Leadership Perspectives for Online Learning
How Do You Want to Learn Today?
Students Speak Up.
Academic Support Services
We provide our customers, known as Educational Partners, with a sophisticated set of tools and a supportive staff of professionals to create and sustain reliable and personalized learning environments that measure achievement and are satisfying and constructive for faculty and students, as well as highly useful for course, program and institutional administrators.
Client Services Consultants and Account Managers work with Education Partners in order to furnish vital insights into the success and/or failure of any given course or program. These insights are backed by the extraordinary amount of data that Pearson LearningStudioTM aggregates and disaggregates into meaningful reports that inform our Education Partners about course enrollment and completion rates, how much time students actually spend logged into their courses, and how many hours faculty are engaged in purposeful online teaching activities.
In addition, we provide full support to our Education Partners throughout the initial implementation and growth phases of their education initiatives, helping them with the day-to-day and future operational and administrative aspects of their course, program and institutional strategies.
These support services are available throughout the implementation and growth phases of your education initiatives. The services listed below facilitate the continued success of administrative, program and institutional strategies.
Education Partner Services
Pearson provides each Educational Partner with multiple support service teams. For students, instructors and administrators using Pearson LearningStudio Online, these support teams quickly resolve individual user issues and support the long-term success of education programs.Course Services
To help ensure that high-quality courses are developed on time and within budget, we offer end-to-end course design and development services that can be tailored to meet the needs of your institution. We offer comprehensive design solutions, including all design and development aspects, to assistance in developing specific online learning components. We provide skilled project managers, instructional designers and Web content developers to support the success of your courses.Content Solutions
This Pearson eCollege team provides rich integrations and partnerships with leading content providers.Client Services
Every Pearson LearningStudio Online Education Partner is assigned a professional Client Services Consultant who becomes a single point of contact for their initial program implementation needs as well as for their ongoing, day-to-day management and operational responsibilities.Account Management
The Account Management team works collaboratively with our Educational Partners to grow successful online programs by sharing industry information, identifying best practices and developing a detailed business plan.Help Desk
The Help Desk is available 24/7/365 for quick resolution to all user issues.
